Maturity Model for Determining the Level of Logistics System Automation

Abstract

Purpose

In this article, in order to develop the logistics system automation, a conceptual model is proposed to determine the level of automation maturity in large industries. to measure the level of automation, identified the processes and components of the logistics and then have measured their growth stages and levels in automation.

Design/methodology/approach

 The research method is descriptive-applied, and the questionnaire and checklist has used for data collection. The samples consist of two groups. First group are logistics and supply chain experts whose opinion was used in determining the processes and components as well as the level and limits of the evolution of logistics components. The second group consisted logistics managers in selected industries who provided information for assessing the current status of logistics processes and components. By using factor analysis, the measurement indices were determined and their averages were calculated for the logistics system components.

Findings

Four logistics processes and forty-two components of logistics automation were identified and classified. By degree of adaptive method measured the maturity level of logistics automation.

the model of logistics system automation determines the automation level in assembly companiesThey can determine the level and degreeof automation in their logistics system and planning the the growth and development of the automation system.

Originality/value

Logistics activities are considered as process approach. The determination of the logistics levels consists all logistics generations from 1^st to 4^th generation and show the state of the system in the evolution of the logistic generations. the numerical results in model are consistent with the situation in each generation of logistics.